ApexScan
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Terms of service

Last updated 2026-11-02.

These Terms are an agreement between you and Service Automations, 5420 Bellissima Way, Round Rock, Texas, phone 661-722-4422 ("ApexScan", "we", "us"). They govern your use of apexscan.co, the ApexScan app, the reports we produce and related services (the "Service"). By creating an account, buying a report or plan, or otherwise using the Service you agree to these Terms and to our Privacy Policy. If you use the Service for a business, you agree for that business and confirm you have authority to do so. If you do not agree, do not use the Service.

1. The Service

ApexScan turns a street address into a property report built from public records, public imagery, public height data, government records and open and licensed map and property data. A report may include a roof outline and area, a priced list of common home services, storm history, a county tax comparison, permit records, nearby infrastructure and a shareable link. Coverage is Texas today. We may change, add or remove features, sources and coverage.

2. Reports are estimates, not professional advice

Reports are estimates for planning. They are not a survey, appraisal, valuation opinion, home inspection, engineering or architectural opinion, insurance adjustment or claim determination, legal, tax, financial or lending advice, or a quote or offer to do work or extend credit. Measurements come from imagery, height data and records, not on-site measurement, and may be wrong or unavailable. Prices are planning ranges. The county tax comparison compares appraised values and is not an appraisal. Financing figures, where shown, are an illustration. Verify on site and with licensed professionals before ordering material, signing a contract, buying, selling, insuring or lending. Call 811 before you dig; a blank on an infrastructure map is never a clearance.

3. Your account

You sign in with a one-time link sent to your email. You must be at least 18, provide accurate information and keep your email account secure. You are responsible for all activity under your account. Tell us promptly if you suspect unauthorized use. One account is for one person or business unless we agree otherwise in writing.

4. How you may use reports

License. Subject to these Terms and payment, we grant you a limited, non-exclusive, non-transferable, revocable license to view, download, print and share reports you ordered for your own business or personal purposes, including sharing a report link with your customers, clients or the property owner.

Do not:

  • use a report, or information in it, to determine eligibility for credit, insurance underwriting or pricing, employment, tenant or housing screening, or any other purpose covered by the Fair Credit Reporting Act. ApexScan is not a consumer reporting agency and reports are not consumer reports;
  • use the Service to discriminate in violation of fair housing or other laws, or to harass, stalk, threaten or surveil any person;
  • resell, sublicense, or redistribute reports or underlying data in bulk or as a competing data product, or build a database from them;
  • scrape, crawl, copy at scale, reverse engineer or attempt to extract source data or our models, or use automated means to order reports beyond your plan;
  • circumvent plan limits, payments, rate limits or security;
  • upload malware, interfere with the Service or probe it for vulnerabilities without our written permission;
  • violate any law, or any third party's rights, through your use of the Service;
  • use the Service to train a machine-learning model that competes with the Service.

We may suspend or terminate access for violations.

Third-party content. Reports may include content from third-party providers (for example mapping, imagery and property data) that is subject to those providers' terms. You may use that content only as part of the report and in line with those terms, which are incorporated here to the extent they apply.

5. Payments, plans and credits

Prices. Prices are shown on the pricing page in US dollars and may change for future purchases. A change to a subscription price takes effect at the next renewal after at least 30 days' notice. Applicable sales and similar taxes are added where required.

Single reports. A single report is a one-time purchase. Its credit does not expire.

Monthly plans. A plan is a subscription that includes a stated number of reports each month. It renews automatically each month at the then-current price until you cancel. Reports included in a month must be used in that month and do not roll over.

Cancel any time. Cancel from the billing portal in your account at any time. Cancelling stops the next charge; you keep the reports for the period you already paid for. We do not charge a cancellation fee. We do not provide refunds, including for the unused part of a paid period (see section 6).

Agreement at checkout. Before you pay, checkout asks you to tick a box agreeing to these Terms, including that all sales are final and we do not provide refunds. We keep a record of that agreement: the date and time, your email, the plan, the exact wording you agreed to, your IP address and your browser details (see our Privacy Policy).

Payment processing. Payments are processed by Stripe. You authorize us, through Stripe, to charge your payment method for your purchases and renewals. If a payment fails we may retry it and suspend access until it succeeds. Promotion codes are valid only as stated and have no cash value.

Credits. A credit is a limited right to order one report. Credits have no cash value, are not transferable and are used when a report starts.

6. No refunds; failed reports

We do not provide refunds. All purchases, including single reports and monthly plan payments, are final. If a report cannot be built or the address is outside our coverage, the credit is returned to your account automatically so you can use it on another report; that is a credit, not a refund. Nothing in these Terms limits any right you have under law that cannot be waived. If something is wrong with a report, contact us through apexscan.co/contact or at 661-722-4422 and we will look into it. Please contact us before disputing a charge with your card issuer. If you do dispute a payment, we will give your card issuer and Stripe the record of your agreement to these Terms, including this no-refund policy, together with your orders, the reports delivered and your account activity.

7. Your information

We handle personal information as described in our Privacy Policy. You are responsible for having the right to submit any address, name or other information you give us. You may not submit information you are not allowed to provide. Report links work for anyone who holds the link; you are responsible for who you share them with.

8. Our intellectual property

The Service, the site, the software, designs, models, report format and our branding are owned by us or our licensors and protected by law. Except for the license in section 4, we grant you no rights. If you send us feedback or suggestions, you grant us a perpetual, worldwide, royalty-free right to use them without obligation to you. Public records and government data in reports remain subject to their own legal status.

9. Availability and changes

We aim to keep the Service available but do not promise uninterrupted or error-free operation. We may modify, suspend or discontinue any part of the Service. If we discontinue the Service entirely we will give notice and, where we can, a way to retrieve your reports.

10. Termination

You may stop using the Service and close your account at any time through the contact form or by phone. We may suspend or terminate your access if you breach these Terms, create risk or legal exposure, or if required by law, with notice where practical. Sections that by their nature should survive termination do survive, including 2, 4 (restrictions), 8, 11, 12, 13 and 14.

11. Disclaimers

THE SERVICE AND ALL REPORTS ARE PROVIDED "AS IS" AND "AS AVAILABLE." TO THE FULLEST EXTENT THE LAW ALLOWS, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, COMPLETENESS, TITLE AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT REPORTS ARE ACCURATE, COMPLETE OR CURRENT, OR THAT THEY WILL MEET YOUR NEEDS. SOME JURISDICTIONS DO NOT ALLOW CERTAIN DISCLAIMERS, SO SOME OF THESE MAY NOT APPLY TO YOU.

12. Limitation of liability

TO THE FULLEST EXTENT THE LAW ALLOWS: (A) WE ARE NOT LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, OR BUSINESS OPPORTUNITIES, ARISING FROM OR RELATED TO THE SERVICE OR ANY REPORT, EVEN IF ADVISED OF THEIR POSSIBILITY; AND (B) OUR TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF THE AMOUNT YOU PAID US IN THE 12 MONTHS BEFORE THE CLAIM AND ONE HUNDRED US DOLLARS ($100). THESE LIMITS APPLY REGARDLESS OF THE LEGAL THEORY AND DO NOT LIMIT LIABILITY THAT CANNOT BE LIMITED BY LAW, INCLUDING FOR FRAUD OR WILLFUL MISCONDUCT. YOU ACKNOWLEDGE THAT REPORTS ARE ESTIMATES AND THAT YOU BEAR THE RISK OF RELYING ON THEM WITHOUT ON-SITE VERIFICATION.

13. Indemnity (business users)

If you use the Service for a business, you will defend and indemnify us against third-party claims, losses and reasonable costs arising from your breach of these Terms, your violation of law, or your use of a report in breach of section 4. This section does not apply to consumers to the extent the law forbids it.

14. Governing law and disputes

These Terms are governed by the laws of the State of Texas, without regard to conflict-of-law rules. Before filing a claim, you and we agree to try to resolve the dispute informally: write to us through the contact form or at the address above describing the problem, and give us 30 days to respond. If it is not resolved, the state and federal courts located in Williamson County, Texas have exclusive jurisdiction and venue, and you and we consent to them, except that either party may seek injunctive relief to protect intellectual property or confidential information in any competent court. Nothing in these Terms waives rights or remedies you have under consumer protection laws, including the Texas Deceptive Trade Practices Act, that cannot be waived.

15. General

  • Entire agreement. These Terms and the Privacy Policy are our complete agreement about the Service and replace earlier understandings.
  • Changes. We may update these Terms. We will change the date above and, for material changes, notify account holders by email or on the site before they take effect. Continued use after the effective date means you accept the update. If you do not accept, stop using the Service and cancel any plan.
  • Electronic communications. You consent to receive notices and records electronically, by email or on the site, and agree they satisfy any legal requirement that they be in writing.
  • Assignment. You may not assign these Terms without our consent. We may assign them in connection with a merger, financing, acquisition or sale of assets.
  • Severability and waiver. If a provision is unenforceable, the rest remains in effect. Not enforcing a provision is not a waiver.
  • Force majeure. Neither party is liable for delay or failure caused by events beyond its reasonable control, including outages of providers and public data sources, internet or power failures, severe weather, or government action.
  • No third-party beneficiaries, except our providers where these Terms expressly protect them.
  • Export and sanctions. You will not use the Service where prohibited by US export control or sanctions law.
  • Notices to us go through apexscan.co/contact or to the address below.

16. Contact

Service Automations (ApexScan)

5420 Bellissima Way, Round Rock, Texas

Phone: 661-722-4422

Contact form: apexscan.co/contact